Frequently Asked Questions (FAQ)

Your questions are important. We're here to help you understand your health care choices.

This is a good place to start if you are looking for information about how to enroll (become a member) in a health plan.

Use the right menu to go to and read the topics in this section. If you still have questions, call us at 1-800-449-8466. (TTY/TDD 1-304-344-0015)

What is Mountain Health Trust?

Mountain Health Trust is the Medicaid managed care program for West Virginia.

With Mountain Health Trust, you choose a managed care organization (MCO) and a primary care provider (PCP).

What is a managed care organization (MCO)?

An MCO is a health care company. It is often called a "health plan." It is a group of doctors, hospitals and other providers who work together to meet your health care needs.

What is a primary care provider (PCP)?

Your PCP is your family doctor, nurse or other health care provider. Your PCP will work with you to get the health care you need. This includes sending you to a specialist or hospital if you need those services.

You can choose the same or different PCPs for your family members.

If you have a PCP, but aren't sure what health plans your PCP works with, you can use our online search tool.

DCSIMG