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  • 1-855-412-8001
    TTY: 711 or 1-800-982-8771
    WVFH.com

    Call nurse at 1-844-850-9834

    • Live online chat with nurse for members at www.wvfh.com
    • Asthma Disease Management Program with one-on-one education by a case manager who will provide an action plan, triggers, stickers, and tips for rescue and inhaler use
    • Scholarships for week-long asthma camp
    • One-on-one education by a certified diabetes educator, educational materials, instruction on glucometers, and insulin pumps
    • Scholarships to Camp Kno Koma for children age 7-15
    • $50 for HbA1c blood test, nephrophathy exam, and a diabetic eye exam for diabetics ages 18-75
    • Personalized Diabetes Care Plan with testing results, HbA1c and reminders for
      follow-up testing and screening
    • Books for children with diabetes
    • $25 for members ages 0-21 for yearly EPSDT exam with PCP, plus educational materials
    • $25 for yearly well-visit for adults over age 21
    • $25 for women ages 21-64 for Pap smear every 3 years
    • $25 for yearly mammogram for women over age 50
    • Texts to learn about some chronic conditions and help to form health habits
    • Free smartphone from the SafeLink program for eligible members, with Voicemail, Caller ID, Call Waiting, Long Distance with 350 minutes, unlimited texts, and 1 GB of data per month
    • Care coordination through baby's first year for:
      -- Mothers with high risk pregnancies or substance use disorder during pregnancy
      -- NICU babies or babies with chronic or complex conditions
    • Text4Baby messages to keep mom and baby healthy
    • Preventive dental care during pregnancy and 6 week postpartum period
    • Mom Matters program for prenatal and postpartum telephone support
    • Breast pumps for nursing mothers
    • Maternity outreach program rewards:
      -- $50 for visit in 1st trimester
      -- $50 for 4 total visits in 2nd and 3rd trimester
      -- $50 for post-partum visit between 21 and 56 days after delivery
      -- $50 for notifying DHHR of pregnancy by 5th month
    • Registered Dietician to provide education on nutrition, healthy eating, and meal planning
    • Quitline to stop tobacco use
    • Pillboxes for medications management
    • Program for members with COPD or chronic heart failure (CHF) with help to quit smoking, educational packet and medication compliance encouragement
    • Digital bathroom scale for members with chronic heart failure
    • Community resources for member referrals to WIC, food pantries, housing, tangible items for the baby and utilities
    • Electronic portal access to educational materials, self-refer to wellness coaches including a registered dietician, certified diabetes educator and certified rehab counselor
    • Quarterly member newsletters
    • Health risk assessments with personal health report to share with your doctor
    • Case managers to help manage medications, disease and overall health
    • Support from Behavioral Health Care Management to help access outpatient services after an inpatient psychiatric stay
    • $25 for dental exam for 2-3 year old children
    • Advocate to assist with member benefit or provider concerns and issues
    • Enrollment and support from behavioral health care management team
    • Personal one-on-one help applying for SSI for qualifying Medicaid mem