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  • 1-888-348-2922
    TTY: 711
    www.aetnabetterhealth.com/westvirginia

    • Call Informed Health at 1-855-200-5975
    • Health library resource
    • One-on-one asthma education
    • Peak flow meter with enrollment in asthma program
    • Food journal to track A1C levels and eating habits
    • Texts for diabetes education
    • Certified diabetes management program
    • $25 gift card for enrollment in diabetic education program and completion of A1C testing (available in certain counties)
    • $25 gift card for diabetic eye exam
    • $25 for yearly well visit for ages 3-21 (Medicaid); ages 3-19 (CHIP)
    • $25 for women ages 21-64 for Pap smear every 3 years (Medicaid only)
    • Free cell phone with free minutes for text and voice, unlimited calls to Member Services, and free wellness and appointment reminder texts
    • One-on-one help with Certified Lactation Counselor
    • Care coordination through baby's first year for:
      -- Mothers with high risk pregnancies or substance abuse disorder during pregnancy
      --NICU babies or babies with chronic or complex conditions
    • Text messages to keep mom and baby healthy
    • Cribette for members with 6 prenatal visits
    • Cribette or baby wrap to members who enroll in Moms and Babies Program upon delivery
    • Neonatal abstinence syndrome (NAS) program graduation gift
    • $50 gift card for post-partum visit between 7-84 days after delivery
    • Care managers to help members improve overall health
    • Local care connection team to help coordinate community resources
    • Gift card for attending wellness events
    • Health risk assessments with self-management tools
    • Specialized care managers:
      -- Neonatal Abstinence Syndrome (NAS)
      -- NICU
      -- High Risk OB
      -- Behavioral health
      -- Other chronic conditions
    • Regional face-to-face case management with high risk members.
    • Person-to-person texts with your care manager
    • Community Health Worker in-home services (available in certain counties)
    • Quit smoking program
    • Congestive heart failure (CHF) wellness tools and bathroom scales with enrollment in the CHF program
    • $25 gift card for completing adult walking program
    • Cub Club wellness membership for childern under 13
    • Pillboxes
    • Family Information, Support, and Help program for recognizing children's emotional problems

     

     

     

    • Hygiene kit, including toothbrush, toothpaste and dental floss
    • Diabetic dental program (available in certain counties)
    • $25 for dental exam for children ages 2-3
    • Opportunity to join Member Advisory Committee
    • Face-to-face help applying for SSI for members who qualify
    • Member advocate to help with concerns about benefits or providers.
    • High school equivalency or GED help
    • Opioid lockbox
    • 4-H program assistance